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Shipping Terms

Material Supply Network offers free shipping on over 100,000 items. Only certain items marked with the shipping logo may qualify. Qualifying items must be ordered online and be over the $195.00 minimum excluding any additional costs or taxes. Products must ship within the continental United States only. Free Shipping only qualifies on standard UPS ground! Over-sized, heavy weight, non-standard ground shipments do not qualify. All freight truck and hazardous items are also excluded from the free shipping offer. Our parent company N.S.N., LLC diligently works at having correct pricing and shipping information via our website but mistakes do happen during data entry or incorrect information is provided by our manufacturers. We will notify you of any price or shipping discrepancy and allow you to decide how you would like to proceed under new terms or decide to cancel your order. Parent company N.S.N,LLC reserves all rights to deny all orders, cancel orders, make or determine refunds, and make any changes required to fill the requested order. Estimated parcel shipping and truck freight amounts are provided to give approximate amounts. The approximate shipping or freight amounts will be used for authorization, it’s the customer’s obligation to pay actual shipping or freight charges and a second credit card charge is obligated by the customer/client. All order placements give National Supply Network the express permission to notify customers of these additional charges or unpaid balances via invoice and credit card charge.

Order processing may take from 1 to 3 business days for order handling plus processing time with the average process time 1 business day. The vast majority of our listed products are in stock and should ship within 48 hours after being processed. Please check the order status via your login. Shipping data is entered as we receive the information from our manufacturers. Other shipping methods are available on the checkout page if you want your purchase delivered faster. We do not guarantee any delivery method or time frame and can only estimate the potential receipt of order.

Some items can be picked up at one of our nine distribution centers located across the United States. Contact us via Web@materialsupplynetwork.com with the item id number and your complete address so we can determine if the is a viable option.

We reserve all rights to change or end this or any offer at any time. Select items can ship to Alaska & Hawaii, additional charges apply. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories.

N.S.N, LLC and Material Supply Network reserves all rights concerning orders placed via this or any company owned website, including fax, phone or any contractual documentation.

All returns are subject to NSN, LLC or Material Supply Network standard return policy. Go to our terms and conditions link for information about the terms of sale when using Material Supply Network website. Void where prohibited.